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In this article:\nWhich types of reviews can be removed from Yelp\nHow to flag Yelp reviews for removal\nWhy you shouldn’t be paralyzed by a bad Yelp review\nHow to improve your online reputation\nA bad Yelp review of your business can leave you feeling powerless—and for good reason. You’ve worked hard to build a good business and serve your customers. But since 9 out of 10 people report that they trust online reviews as much as a personal recommendation from family or friends, online reviews can have a real effect on small business revenue. \nWhen business owners receive a bad Yelp review, they often ask: “How do I remove Yelp reviews?” or “Can I turn off Yelp reviews for my business?” Think about it: if someone walked around in front of your business with a huge sign saying “Don’t shop here!” you’d probably try to have them arrested.\nUnfortunately in our new digital marketspace, anyone and everyone can say pretty much whatever they want about your business, with a few exceptions (which we’ll discuss later). \nSo, is it possible to remove Yelp reviews?\nIn some cases, yes, but the issue is a complicated one.\nYelp will remove reviews if you can definitely prove that they violate \nYelp’s review policies\n, and the onus is on you to do so. We’ll elaborate those policies in a moment, but first let’s clarify what types of reviews you \ncan’t\n remove from Yelp.  \nYou can’t ask Yelp to remove reviews simply because you feel they are negative, “mean,” unfair, or even if you feel the customer totally misrepresented their experience.\nIf Yelpers actually patronize your business and simply share their experiences, then it’s a good bet those reviews aren’t going anywhere. In fact, Yelp’s policies specifically state, “We don’t take sides when it comes to factual disputes.”\nIf the majority of your negative reviews would likely be described as “factual,” the most effective approach is to assume the review is legitimate, engage the customer in good faith, and attempt to resolve any issues you can.\nYou might also like: \nHow to respond to negative reviews\n\nWhat types of Yelp reviews can be removed?\nWhile you can’t remove Yelp reviews just because they’re negative, Yelp may remove reviews they determine have violated their content guidelines.\nLet’s take a look at the 7 main types of reviews that Yelp prohibits:\nInappropriate content: Threats, harassment, lewdness, hate speech, and other displays of bigotry.\n\nConflicts of interest: Reviews of your own, your friends’, or your relatives’ business, or reviews of your peers or competitors in your industry, or of businesses in your networking group. \nPromotional content: Yelp generally frowns upon promotional content in reviews.\nIrrelevant content: Rants about a business’s employment practices, political ideologies, or other matters that don’t discuss the consumer experience. \n(Ostensibly, fake Yelp reviews would fall under this category, but we can find nothing in Yelp’s official documentation that says they will remove “fake reviews.” However, there is some reference to reporting “questionable” reviews and they will ostensibly be removed if Yelp deems them fake.)\nViolations of privacy: Other people’s private information, or close-up photos or videos of other patrons posted without their permission are prohibited, as well as posting other people’s full names (unless the business is known by or commonly shares their full name).\nIntellectual property: Content stolen from other sites or users. \nDemands for payment: Yelpers may ask for a refund, but may not not use removing or posting your review as a way to extract payment from a business, regardless of whether they’ve been a customer.\nObviously anything else that is illegal to post online in general should also be flagged if you find it in a Yelp review. \nHow to remove Yelp reviews that violate the content guidelines\nIf you’re sure that a review of your business violates Yelp’s content guidelines, you should definitely report it. You can read our “\nhow to remove Yelp reviews\n” article for details, but the TL;DR version is click the “flag” icon next to a desktop review, or click the three dots to the right of a mobile review and select “report review.”\n\nIt can take several days for Yelp to evaluate the review, so you’ll need to be patient. And you may not receive a response at all. But you will likely eventually receive a response from Yelp about the status of the reported review and a decision about whether or not they will remove it. If you disagree with the decision, you can contact them and resubmit the review for reevaluation.\nWhy a bad Yelp review may actually be a good thing\nStudies have revealed that negative reviews aren’t nearly damaging as business owners might fear.\nIn one study, businesses whose reviews were only 0% to 5% negative actually earn 21% LESS in annual revenue than the average business, while those whose reviews were 10% to 25% negative earned the most revenue.\nThere are several probable reasons for this, but one likely reason is that when people are searching for local businesses online, they may be used to seeing a certain amount of negative reviews in order to feel confident in patronizing a new business. \nBusinesses should use a bad review as an opportunity to not only improve their products and services, but to show potential customers their good character by posting a thoughtful, helpful response to a bad review.\nSurprisingly, data shows that even businesses whose reviews were \nup to 50% negative\n earn nearly the same as the average overall business. Additionally, of all the major review sites in the study, a low rating on Yelp correlated with the smallest drop in average revenue, which suggests that people may be more accustomed to seeing negative reviews and lower ratings on Yelp than on other review sites.\nneon yelp sign for remove reviews\nDon\n’\nt be paralyzed by a bad Yelp review, but take it seriously\nIt’s helpful to know that Yelp does have guidelines in place to help guard your business against the worst types of online behavior. But remember that it’s not likely that you’ll be able to remove Yelp reviews from your listing most of the time.\nNo matter how harsh a review might be, we always recommend that you treat your Yelp reviews like you would an in-person complaint. Take such reviews seriously, take the high road, and follow our guidelines for \nhow to respond to bad reviews\n, and you can often turn the conversation around and come out looking even more credible and reputable than before.

7 types of Yelp reviews that can be removed (and why bad reviews might be a good thing)

Summary:\nPotential customers look for businesses with lots of reviews\nRecent reviews are key; old reviews don’t count in consumers’ minds\nTo get more reviews, just ask… but do it the right way\nOnline reputation management is not a one-and-done exercise. It requires ongoing attention because your online presence is always changing as customers post new reviews about your business.\nThe good news is your efforts won’t go unrewarded. Online reputation management is the most important investment a local business can make to get more customers. And, the most important aspect of online reputation management is getting a steady flow of reviews coming in. We’ll explain how to do that, and why it matters, in this 7-minute read.\nWhy do you need to get more reviews?\nEvery single day, people search online for local businesses when they’re looking to spend money. In fact, 20% of Google searches are related to location. The results that Google and other search engines pull up in consumers’ internet searches determines where shoppers’ dollars go. Online reviews make up at least 10% of Google’s search criteria, so you won’t get found if you don’t have reviews.\nPut another way, online reputation management is the most effective marketing you can do because people are already looking for businesses like yours. You just need to show up—and show well—in online searches. It’s impossible to check those boxes if you don’t consistently get more reviews.\nConsider these facts:\n98% of consumers read reviews for local businesses\n90% say their buying decisions are influenced by reviews\n94% will use a business with a rating of at least 4 stars\nIf you get and maintain a 4-star rating on key review sites, you’ll get more customers without even trying. The best way to make that happen is to get more reviews, but how you get those reviews is important. We’ll cover those ground rules in the last section. \nHow many reviews do you need?\nThere’s no standard answer, but in general potential customers will be use a business with 300 reviews over one with 30. More reviews sends a signal that the business is popular, and right or wrong, consumers put their trust in the masses. \nYou need reviews on every relevant site, not just one. About \n3 in 5 people\n will research multiple review sites before forming an opinion about a business. If you have a good showing on Google but not on Yelp, for example, you run the risk of losing customers whose shopping journey begins elsewhere. Beef up your online presence by getting more reviews on all the major sites.\nWhat if you have a high star rating but not many reviews? Is it worth getting more reviews? The answer is a resounding “yes.”\nDo old reviews count?\nSort of. Any review you receive increases your total review count and impacts your star rating, which are important parts of the equation. But, consumers probably won’t actually read your older reviews. In fact, \nstudies show\n that customers read fewer than 10 reviews before forming an opinion, and they think reviews older than 90 days are no longer relevant. That’s why recent reviews matter. \nIt makes sense if you think about it. If it’s December and your last review was in April, people researching your business might wonder if you’re not that popular or if you’re even still in business. That’s especially true if a similar business has more reviews and more recent reviews. Sometimes, that comparison is the only thing that matters to a potential customer choosing between two places to spend money. \nCan I buy reviews?\nThere are lots of shady companies promising to sell you positive reviews. Don’t do it. These tactics are bad for business and could hurt your reputation. Also, most review sites have strict rules and penalties to prevent it, and the FTC even has guidelines against it. You should only get reviews from your actual customers.\nDon’t ever buy reviews. It might seem like a harmless way to give your online business reputation a boost, but it’s bound to backfire. There are better ways!\nGo deeper: \nShould you pay for positive online reviews\n?\nSo, how can I get more reviews?\nThis is actually more simple than it seems. Just ask! \nResearch shows that 7 in 10 customers will leave a review if you ask them to. There are several ways to do this:\nPut up signage, including official stickers from sites like Yelp, encouraging customers to leave a review\nMake a verbal request while the customer is at your place of business\nEmail your customers a link to review your business after they leave\nYou’ll get better results if you have a plan. If you have customer email addresses, for example, if makes sense to send electronic review requests. If not, you should consider finding a method to collect customer contact information. \nNo matter how you approach it, there are some things you should never do or you could hurt your brand and get in trouble with review sites. Don’t:\nTrade positive reviews for discounts or gifts\nAsk customers to leave you a 5-star review\nThreaten unhappy customers who might leave a bad review\nThe most important thing you can do to attract more customers is to get and maintain a 4-star rating on key review sites.

How to get more reviews

Getting a bad review on Yelp can feel like a punch to the gut for small business owners, especially if it was unwarranted. It’s frustrating and sometimes it seems like there’s nothing you can do about it. But wait! There might might be. If you’re hoping to remove a Yelp review, you’ve come to the right place.\nBefore we explore how to remove a review from your Yelp page, let’s back up. How often do bad reviews happen and what does a bad review mean for your small business? \nHow often do bad reviews happen on Yelp?\nIf you’re distressed about getting a bad review on Yelp, don’t worry, it happens all the time. According to Yelp’s Factsheet, there are over 171 million reviews on the platform and given that 16% of those are 1 star reviews, that’s roughly 27,360,000 awful reviews on Yelp. So if you get a scorcher, it’s okay. It’s part of the program.\n(Image)\n\nBut what if it’s a completely groundless review? Let’s see what we can do about getting it removed.\nIs it possible to remove a Yelp review?\nYes, it is possible for a Yelp review to be removed. However, business owners cannot directly remove them (reviewers can delete their own reviews). \nOnly Yelp can eliminate reviews from its platform. Never work with an individual or a consultancy that claims they can bypass Yelp’s platform to remove a Yelp remove, or a reputation management company that purchases fake reviews to boost your star rating. Short of requesting the removal of a definitively bogus or defamatory reviews, legitimate reviews from actual customers should be your only recourse in improving your star rating on Yelp and other review sites. \nWhile Yelp takes a somewhat “laissez faire” approach—they keep discretion mostly in the hands of Yelpers— there are reasons the Yelp moderators or recommendation software may remove a review. Keep in mind that one or more of these reasons will have to be true for your case in order to get a review removed from your page. Otherwise, the review—good or bad—will remain.\nPlus, research shows that negative online business reviews aren’t necessarily as harmful as you might think. Businesses with between 10 and 25% negative reviews make the most money!\n5 instances that justify the removal of a Yelp Review \nYou can have a Yelp review removed if you can prove that an undesired review is “questionable” by demonstrating to the Yelp team one of the following things.\nThe review is fake. Similar to \nhow Google detects and removes reviews\n, Yelp will dismiss any spam reviews (content posted multiple times from different accounts or many reviews from one IP address), conflicts of interest (reviewing your own business), and impersonations (representing the views of someone other than yourself).\nThe review violates \nYelp’s content guidelines\n. Yelp prohibits inappropriate, promotional, irrelevant content, and violations of people’s privacy, intellectual property.\nThe review is “not recommended.”\n Yelp’s recommendation software automatically filters out reviews based on dozens of signals, including lack of quality, unreliability, and questionable user activity. According to Yelp, 25% of reviews are not recommended. They’re filtered out and not displayed (and don’t affect anything) on your business’s profile. \nThe author deletes the review. The only other party besides Yelp that has the power to remove a user’s review is the user himself/herself. To remove a Yelp review, a user simply navigates to their account, opens their Reviews, selects the review they’d like to remove, and taps “Remove” (the trash can icon).\nLegal process proves the review is defamatory. According to Yelp, if a questionable or fraudulent review is NOT removed by Yelp’s moderators or recommendation software,  \n“you or your lawyer can obtain a final adjudication from a court of competent jurisdiction indicating that the review is defamatory”\n and \ncontact Yelp’s Support team\n.\nHow to flag and remove Yelp reviews that violate the terms of service\nIf the Yelp review you’re hoping to remove falls under one of the above criteria, you may have a chance of having it taken down. Here’s how to flag and report a review (keep in mind that reporting doesn’t guarantee a review will be taken down).\nNote: Before reporting a Yelp review, read this helpful article from Yelp  first: \n“When should I report a review?”\nLog in to your Yelp account (the “Report review” button won’t show up if you’re not logged in).\nFind the review you’d like to report. \nOn desktop, select the “Report review” button that looks like a flag.\n\nNote: if you’re on mobile, the “Report review” function is located in the “three dot” menu.\n\nAfter you report the review, Yelp will assess and analyze the best decision based on its content guidelines, which may take several days. \nFortunately, Yelp will email you regardless of their decision to remove or keep the review. Either way, you’ll hear back. \nWhat if I can’t get a Yelp review removed? \nAlas, if you’ve exhausted all possible options and you’ve found the negative review cannot be justified for removal and it must remain, there are some things you can do that will lessen its pejorative impact.\nMessage the reviewer privately and try to work things out. Without being a jerk, see if you can make amends, solve the problem, or redress the situation. The best case scenario is they edit, update, or remove their own review.\nRespond publicly and diplomatically. If the reviewer still won’t take down their review, respond to the review with professionalism and objective problem solving. Keep in mind that hundreds or even thousands of potential customers may see your response, so use this as an opportunity to bring in more business, not to shoot your business in the foot with an overly-defensive or emotional retort.\n

How to remove Yelp reviews

In a few short years, online reviews have completely changed how consumers spend money with local businesses. In fact, studies show that \n90%\n of customers say their buying decisions are influenced by online reviews, and just a one-star rating bump can increase business revenue by 39%.\nHaving a high rating on review sites like Google, Yelp, TripAdvisor, and Facebook is essential for success these days, but what should you do if you don’t have very many reviews, or you have too many negative ones? Let’s lay out your options:\nShould you pay for positive reviews?\nIf you didn’t know, there are so-called “reputation management” companies that will help you buy positive reviews. Let’s be clear: this is a terrible idea.\nFirst of all, the FTC has ruled that it’s illegal to buy positive reviews, and they crack down on companies that are caught doing so. On top of that, most review sites have strict policies in place against buying reviews.\nGoogle, for example, has algorithms that detect fake reviews and manipulation, and will remove anything that appears suspicious. Yelp makes the deceit public by clearly notifying consumers when reviews are fake.\nBesides, buying phony reviews is just bad for your company’s brand reputation. Today’s customers are savvy and likely to catch on quickly to any deceitful practices. Once you’re caught, you can’t put that genie back in the bottle. Don’t risk it.  \n \nWhat should you do instead?\nIf buying positive reviews is off limits, how can you ensure your company gets more reviews so customers can find and patronize your business? Here are three easy tips:\n1. \nJust ask\nIf you want more reviews, the first step is to simply remind customers that you value their feedback. Post signage in your physical location (if you have a customer-facing business location) or on your website. \n2. \nEngage with reviewers\nPositive reviews beget more positive reviews, and vice versa. When you do get a good review, you can use the pile-on effect to your advantage. When you get a negative one, showing some genuine empathy can reduce its impact on your business.\nOnce a good review is posted, offer a quick thank you—it goes a long way. Not only will the reviewer feel appreciated, but prospective customers will notice that you took time to respond. The same goes for bad reviews: respond promptly. But this time, listen closely to what was said, offer an apology, and provide a solution.\nPeople will pay attention to how you handle the matter, so don’t overreact. Regardless of what the reviewer said, online reviews give you an opportunity for customer interaction, which builds rapport and trust, and ultimately increases customer loyalty, leading to even more positive reviews. It’s a beautiful cycle.\n3. \nUse their feedback\nDon’t just sit back and watch the reviews roll in, listen to what your customers say and implement their feedback. Use their positive reviews to know what they like, and then do more of it. You can also use their positive comments to tailor your marketing.\nWhen you get negative reviews, use it as an opportunity to improve and grow your business. The more you listen to your customers and implement their feedback, the likelier they are to continue visiting your business and give positive reviews and high star ratings.\nYou can also remove blind spots by paying attention to negative reviews, which reduces the chance of getting more of them.\n


Should you pay for positive online reviews?

In this article:\nThe big three: Google, Facebook, and Yelp\nOther important review listing sites to focus on\nWhich online review platform is THE most important?\nCustomer review tips\nOnline review sites are crucial for developing a good online reputation for your small business. Research shows that claiming your profiles on 3 or more platforms correlates with a whopping \n78% increase in revenue\n compared to businesses who claim none.\nYou should strive to create as many profiles for your business as you can across several review platforms. \nHowever, there are a few important business profiles that you should spend a little extra time on to make sure you really round out your profile and provide customers with as much information as they need to choose you over your competitors. \nBest online review platforms for your business: the big three \nGoogle My Business, Facebook, and Yelp are the three review sites have the largest impact on consumers. People trust them and spend a lot of time on each of these platforms. They are important even to sole proprietorships, microbusinesses, contractors, freelancers, and more.\nGoogle My Business\nGoogle My Business is how you get your business to show up on Google. Google dominates more than 90% of the search engine market, so it goes without saying that people are definitely searching for new businesses here. \ncell phone with google business for best online review sites\n\nGoogle reviews have a large impact on how well you show up in the Google map packs and influence a customer’s decision to pick your business over a competitor’s. \nQuick guide: \nHow to claim your Google Business listing\nFacebook\nFacebook is huge for brand awareness. With more than 2 billion monthly active users, this social media giant reaches far and wide, even within your own community. \nWhile most users on Facebook aren’t shopping for new products or services, they are spending a lot of time on this channel. Take advantage of that by promoting your brand on Facebook with ads from your business page, and make sure to get good reviews from your customers on Facebook. \nThen, when people are in research mode, they’ve already seen your business in ads while scrolling through their feed. \nQuick guide: \nHow to create and claim your Facebook business page\nYelp\nYelp averages 37 million people on its mobile app alone each month, with a total of 100.5 million monthly unique web visitors. \nYelp started out intending to be used by consumers for finding the best local restaurants, but today multiple other industries get plenty of Yelp traffic as well. \nEvery small business should have a Yelp listing and encourage their customers to leave reviews there. Just be careful about how you get your reviews on Yelp because they do have strict policies about soliciting reviews. The best way is to follow Yelp’s guidelines and encourage customers by posting official “We’re on Yelp” signage throughout your business and on your website. \nQuick guide: \nHow to claim your Yelp business listing\nGo deeper: \nWhy bad yelp reviews might be a good thing\n\ncell phone with yelp for best online review platforms\n\nOther top review platforms you should add your business to\nWhile Google, Facebook, and Yelp are by far the largest online review platforms to focus on, there are several others that still pose valuable opportunities for your business. \nBing\nBing is the default search engine for Microsoft Edge, which is the default browser for Windows operating systems. What that means is that a lot of people are still using Bing when they do their online searching. \nBe sure that your business is available to those customers by claiming your business profile on Bing and keeping it updated and accurate. Keep current on your holiday hours, photos, and information like you would for your Google listing. \nQuick guide: \nHow to create and claim your Bing business listing\nOpenTable\nOpenTable is an absolute must if you run a restaurant, cafe, coffee shop, bar, lounge, sandwich shop, or anywhere else that serves food or drink. Follow our step-by-step guide to \nlist your business on OpenTable\n. \nBBB (Better Business Bureau)\nGetting your business listed with the BBB is important for your online reputation. When customers are getting serious about doing business with you, they’ll often research your company to make sure that they can trust you. \nThe BBB is one such site that consumers look to when trying to determine how well a business can be trusted, whether they have questionable business practices, or if they’re well-liked by customers. \nQuick guide: \nHow to get your business listed with the BBB\nTripAdvisor\nWhen people are traveling and looking for the best hotels, entertainment, and food options, they often look to TripAdvisor. So, if you fit into any of those categories (and more), this directory should definitely be on your list. Or more correctly, your business should definitely be on \ntheir\n list.\nQuick guide: \nHow to claim your business listing on TripAdvisor\nreview us on tripadvisor sign for online review sites\n\nManta\nManta is an important directory website to get your business listed on for two reasons:\nIt gets a lot of traffic from users who trust it\nManta provides a powerful and free tool to help you check the consistency of your citations across the web\nList your small business on Manta to take advantage of these features and improve your online presence even further. \nQuick guide: \nHow to create and claim your free business listing on Manta\nFoursquare\nFoursquare is a popular online directory where consumers share the things they love about their favorite businesses. Users provide tips about business they’ve been to and can get badges for engaging with businesses on this platform. \nFoursquare attempts to make the online review process a fun and interactive game for its users, which entices them to come back and rate other businesses—like yours!\nQuick guide: \nHow to list or claim your business profile on Foursquare\nSo which online review platform is \nthe\n most important?\nWhile you should definitely claim and optimize your business profiles on all of these sites (if relevant to your industry), starting with “the big three,” data shows that reviews on \nGoogle\n impact revenue far more than other review sites. If you had to pick only one review platform to focus on, it should be Google My Business.\nImportant customer review tips to remember\nBe sure to really round out each of the profiles that we’ve mentioned by including high-quality photos of your business and products (if applicable), updating your hours regularly, and engaging with your customers on these review platforms.\nOnce you have claimed each of your online business review profiles and start implementing your review strategy, here are a few important tips to keep in mind:\nDon’t stop reminding your customers that you appreciate online feedback/reviews. You can’t just ask a few customers one time to leave you a review online. You need some kind of system to continually grow your review count and build a steady supply of fresh reviews on your business profiles. \nRespond to every customer review. Engagement with your customer reviews is important. It shows them that you saw what they said and acknowledged it, whether the review was good or bad. This also shows potential customers that you are involved and want to provide a great experience. \nMake it easy for your customers to leave you a review. Asking a customer to leave you an online review is an awesome first step, but if you leave it at that, you won’t get many new reviews. You should find a way to guide your customers directly to your review platform so they don’t need to try to find it on their own. 
\n

Top 10 most important online review platforms for your small business

In this article:\nWhy can’t you see your Yelp reviews?\nHow to help reviews show as recommended\nWays to remind customers that you appreciate their feedback\nYelp is an important resource in the world of online marketing. Around 85% of shoppers use Yelp to find local businesses, and that is largely due to the reviews on Yelp. \nCustomers trust Yelp reviews and use them to guide their purchasing decisions. One reason for this is that Yelp has strict review policies and makes it difficult for people to leave fake reviews. But, that can lead to a huge frustration that many business owners face with the review giant: customer reviews are being hidden. \nWhy can’t you see your reviews on Yelp?\nMaybe a specific customer told you that they left you a review. You trust them, and you go online to look at your review, but you can’t find it. Did your customer lie?\nProbably not. \nYelp has a kind of “review filter” that they use to help decrease the amount of fake or solicited reviews that get posted. Unfortunately, this filter frequently hides legitimate reviews as well. \nBut, even with this filter, you can still view all of your reviews. You just need to know where to look. \nGo to your Yelp profile and scroll to the bottom of your reviews. Underneath all of your reviews you should see some text that says “X other reviews that are not currently recommended” if Yelp has filtered any of your reviews. \n(Image)\n\nThis is a link that will take you to another page to view your filtered reviews. These are reviews that Yelp has deemed as fake or solicited, and so Yelp does not recommend them to its users. \nWhat causes Yelp reviews to get filtered or hidden?\nYelp uses specific criteria to decide if a review should be “not recommended.” So if the review has one or more of the following characteristics, it may be flagged and “hidden”:\nThe reviewer has only written one review\nThe reviewer doesn’t have any friends on Yelp\nThe reviewer isn’t using a profile picture\nThe review is strongly slanted positive or negative\nThe review doesn’t have very much detail or information\nThe review’s location doesn’t match where your business is located\nThe problem with these criteria is that if a customer has specifically created a Yelp account just to leave your business a review, they are probably going to get filtered. \nDon’t have a Yelp account yet? Check out our guide: \nHow to claim your Yelp business listing\n \nHow can you help your customers post reviews that don’t get filtered?\nUnderstanding the criteria that Yelp uses to filter out reviews allows you to find opportunities to help your customers’ reviews look more legit to Yelp. The more interactions and activity that a user has on Yelp, the more realistic their account will appear. \nTry some of these tactics:\nAdd your customer as a friend on Yelp\nSend a message to your customer thanking them for the review\nCheck your profile for “not recommended” reviews often and respond to them \nVote a review as “Useful,” “Funny,” or “Cool” from your personal account on Yelp\nYou may even ask your friends and family to take some of these actions, especially with customers that they know. \nHave a fake review that did show up as recommended? Check out this guide: \nHow to remove Yelp reviews\n \nHow to improve the chances of your customers leaving you Yelp reviews\nAt the end of the day, the best strategy is just to continue trying to earn more positive reviews. Beyond your excellent customer service, here are a few ways that you can make it more likely that your customers will leave a review for your business on Yelp:\nPlace official Yelp signage throughout your shop, restaurant, or office. This will act as little reminders when someone has a great experience with your staff\nAdd a link to your Yelp profile on your website and other marketing materials\nAsk your customers to share their experience on Yelp. Don’t specifically ask for positive reviews (and NEVER offer an incentive for reviews)\n

62 articles found in “Reviews”

7 types of Yelp reviews that can be removed (and why bad reviews might be a good thing)

How to get more reviews

How to remove Yelp reviews

Should you pay for positive online reviews?

Top 10 most important online review platforms for your small business

Why aren’t my reviews showing up on Yelp?

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