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In this article:\n23 free listing sites to add your auto shop to\nWhat you should do next\nMost everyone has a car, and what do they do when their car suddenly has a problem? They Google the nearest auto shop and look at the reviews of the top-ranking listings on Google. Is your auto shop showing up?\nOne way to help your auto shop show up better on Google is to add your information to several online listing sites. This shows Google that other places are verifying your information so it will transfer that trust to potential customers. \nSeveral of these websites are also popular for reviews and other places that customers search when they are in need of an auto repair. \nAs you get started with this list, just keep this important note in mind: make sure your business name, address, and phone number (or NAP) is the same on each of these sites. Inconsistencies can cause confusion with the search engines and make them less likely to show your listing. \nLet’s get started!\n1. AutoMD \nAutoMD was created specifically for customers to find auto repair shops near them. It offers easy Q&A’s to help customers diagnose the car issues they are experiencing and then guides them to the right shop for them. \n2. Carwise\nCarwise is an awesome site with its own auto shop directory. Not only that, but it allows your customers to book appointments from this platform when they find your business. Get your auto shop listed and opt-in to their scheduling capabilities for maximum opportunities. \n3. BimmerShops\nBimmerShops is the perfect place to get your auto shop listed if you specialize in servicing BMWs. They want to help their users find trusted mechanics with the knowledge and experience necessary to work on their BMW. \n4. AutoBodyAlliance.com\nAt AutoBodyAlliance.com, users can find auto insurance carriers, repair shops, and report their claims. List your auto shop here to be placed in a specialized directory for auto repair shops. \n5. BiznisDirectory\nMost online directories sort out their business by category to help their users find the thing they are looking for as quickly as possible. BiznisDirectory is no different. They have a specific directory just for auto shops that you can submit your business to for free. \n6. VolvoMechanics \nVolvoMechanics is—you guessed it—all about getting the best service for Volvo owners. So if you specialize in fixing up Volvos, be sure to list your auto shop on volvomechanics.com. \n7. ExtremeWrench.com\nExtremeWrench.com is another directory devoted to auto repair specialists. Users can search by their vehicle type to find the best auto shop for their needs. Add your auto shop to this directory for free and get found by more customers. \n8. Google My Business is a no-brainer\nYou can’t show your business on Google maps without a Google My Business listing. With Google as the top search engine, you definitely want to make sure your auto shop is showing up here. Include all of your relevant information, add photos, and make sure your hours are correct. \nQuick guide: \nHow to claim your Google Business listing\n9. Bing Places, believe it or not\nBing is still a widely used search engine, especially as the default for Microsoft Edge. So, you’ll want to make sure you have a listing here as well. If you already have a Google My Business listing, you can log into Bing Places with your Google account and import your Google listing. \n10. Yelp for auto shops? Yep!\nYelp is a huge source for customer reviews across several industries—including auto shops. Ninety percent of Yelp users that make a purchase based on their searches say they were influenced by positive reviews. Get your auto shop listed on Yelp and start getting positive reviews for more opportunities to get in front of customers. \nQuick guide: \nHow to claim your Yelp business listing\n11. \nSolo \nprofile\nWith a free Solo profile, even the smallest local one-man auto shop or detailer can have a helpful, functional SEO-friendly online presence for free. Building and maintaining a traditional website is simply too much for many super-small businesses to deal with. This is one reason a Solo profile can be such an amazing benefit. \nYour customizable Solo profile can list your business’s location, relevant contact information, links to your social pages, and any business details you want included. Sign up at \nSolo.co\n.\n12. Don’t ignore Facebook\nFacebook does count as an online listing site that Google crawls, so make sure your auto shop’s information is consistent here, too. \nCreate a Facebook business page\n for your auto shop and be sure to add your logo, photos of your shop, and other relevant information to help reinforce your brand. \nIf you need help getting set up on Facebook, follow our simple tutorial: \nHow to claim your Facebook business page\n. \n13. TripAdvisor is a must\nWhen someone is on vacation and their car breaks down, they just might be conducting their searches on TripAdvisor. This popular listing site gets 390 million unique visitors each month, so don’t miss out on any opportunities.\nQuick guide: \nHow to claim your business listing on TripAdvisor\n \n14. Foursquare\nFoursquare gets more than 55 million views each month. Users can check into your auto shop and leave tips to help other customers get the best experience at your business. \n15. MapQuest (yes, really!)\nAnother popular site for tourists and vacation goers. List your auto shop on MapQuest to capture this particular group of customers. MapQuest support is awesome and will help get your listing up within days. \nCheck out their guide to \nadd a basic business listing\n. \n16. YP.com\nThe traditional YellowPages created an online directory to stay relevant in this digital age. With more than 60 million users each month, it’s safe to say that there are plenty of opportunities here. \nClaim your free business profile\n on YP.com now. \n17. Better Business Bureau (BBB)\nThe Better Business Bureau is a common platform for people to use when they want more information on a particular business, whether they are considering working for it or shopping there. BBB grades its businesses and tells people whether or not they can trust your business. \nFollow \nthis guide\n to get listed on BBB. \n18. Angie’s List is hugely important\nAngie’s List (now Angi.com) is a popular site that is most frequently used to find home and auto services. You can offer deals from your listing here to entice more customers to choose your auto shop over your competitors. \n19. BrownBook: lots of detail\nBrownBook.net is a global business listing database that allows you to add a free listing with much more detail than most listing sites. Add your logo, tons of photos, videos, a history of your company, and so much more. \n20. Use your local chamber of commerce\nYour local chamber of commerce is dedicated to helping small local businesses get off the ground. They likely have an online directory or businesses in your community, so be sure to find out how you can get your auto shop listed. \n21. Manta\nManta is a pretty cool directory site because it has a tool that allows you to check your listings across the web to see where your information is inconsistent or missing. Use this to help you list your auto shop correctly and to get another free listing checked off your list. \n22. Get listed on CitySearch\nCitySearch is all about helping its users find the best places in their neighborhoods. They want to make their platform a fun place to find new businesses, so they’ve added features like voting and award badges to help entice customers. \nTo get listed on CitySearch, add your auto shop to the \nCityGrid database\n. \n23. Try MerchantCircle\nMerchantCircle helps small businesses network with other businesses and get found by local customers search for specific services. With free marketing tools and social media features, this is more than just another site to get listed on. \nWhat next?\nThis is only a small list of the places you can list your auto shop for free, but it’s a great start to helping you rank better on Google and increase your online visibility. \nGo deeper with this article: \nLocal SEO: 15 free tips for better search rankings\n

23 free listing sites every auto shop should be on

Step-by-step small business marketing guide

In this article:\n24 free listings sites for hair and nail salons\nWhat to do next\nThere are a lot of things that go into digital marketing and helping your hair or nail salon show up better in the search engines. Adding your salon to several listings sites, commonly called “citations,” is a great step to take in your digital marketing strategy. \nThese free listings for your salon will help you show up better in local online searches as well as provide more opportunities for customers to find you and leave reviews. \nAs you get your salon listed in these directories, keep this important tip in mind: make sure your business name, address, and phone number (also known as NAP) are the exact same on every listing. Inconsistencies will cause confusion with the search engines because they won’t know which information to trust. \nDo yourself a favor and get it right from the start. Now, let’s dive in. \n1. Start with Google My Business\nGoogle My Business is the #1 listing where you want to add your salon. This is how you show up in the map pack on \nlocal Google searches\n like “hair salon near me.” Add your business information, your logo, website, tons of photos, and correct hours so customers can reach out to you. \nGet started with our guide: \nHow to claim your Google Business listing\n2. Groupon for mani-pedis and more\nGroupon is the place people go to find good deals, particularly for services that they want to do with a group. A manicure or pedicure is a great group activity, provided you have the staff to support it. You can list your salon on Groupon for free and only have to pay them when someone purchases one of your deals on their site. \n3. Three Best Rated\nThree Best Rated is all about small, local businesses. They prefer to stay away from big corporations because they want to help businesses like yours. They help 1.7 million users each month to find the best businesses closest to them. \nGet listed on Three Best Rated with their \nform\n. \n4. Who Do You \nWho Do You wants to provide its users with the best professional service providers around—including your salon. They provide reviews and social media referrals to help customers find the most trusted places. You can get started by selecting your free plan on \nwhodoyou.com\n. \n5. Best Salon Guide \nSponsored by Salon Guru and Salon IQ, Best Salon Guide is dedicated to providing its visitors with—you guessed it—the best salons around. \nRegister your salon\n with them to provide Google and potential customers with more trust in your business. \n6. Beauty Seeker\nBeauty Seeker is all about beauty and wellness. Hair and nails salons are definitely high on their list, but they also provide listings to all other business types in the beauty industry. Get listed here to provide more opportunity for “beauty seekers” to find you. \n7. WeddingVendors.com\nInterested in providing services for wedding parties? Then list your salon on \nweddingvendors.com\n. They want to provide brides and grooms-to-be with the perfect wedding by giving them information on all of the vendors they’ll need in one place. \n8. WedExperts.com\nWedExperts is another site devoted to helping couples plan their perfect day. If you want to have the opportunity to be a part of that, then list your salon with them. They sort out their directory by city and state to help customers easily find the best places nearest them. \n9. Yelp: more than just restaurants\nYelp is one of the most widely used review sites. Eleven percent of Yelp users are looking for beauty services, and while that might not seem like much, Yelp gets roughly 175 million visitors every month–meaning more than 19 million people are looking for related services. \nAnd customers trust Yelp reviews, so it’s a great conversion tool to help you get more appointments scheduled. \nCheck out our guide to \nclaim your Yelp business listing\n. \n10. Facebook is a must \nYou definitely want to have some kind of presence on Facebook for your salon. Not only does Facebook count as a major listing that Google crawls to verify your information, but your customers are frequently spending their time here. \nMore and more often, customers are reaching out to businesses via their Facebook pages for initial research, rather than calling. So be available for those opportunities. Also, post lots of pictures of your services for people that want proof that you know what you’re doing. \nFollow this \ntutorial\n to get your Facebook business page set up. \n11. TripAdvisor brings in tourists and out-of-towners\nWanna get found by tourists and out-of-towners? List your salon on TripAdvisor. When people are planning their vacations, they might just want to get their hair or nails done while they’re at it. Be available on the sites that they plan their vacations from!\nQuick guide: \nHow to claim your business listing on TripAdvisor\n12. \nSolo Profile\nWith a free Solo profile, even the smallest local salon, freelancer, or side-hustler can have a helpful, functional SEO-friendly online presence for free. Building and maintaining a traditional website is simply too much for many salon workers/owners to deal with. This is one reason a Solo profile can be such an amazing benefit. \nYour customizable Solo profile can list your business’s location, relevant contact information, links to your social pages, and any business details you want included. Sign up at\n \nSolo.co\n.\n13. Bing Places: default for Microsoft users\nAs another common search engine, it’s important that your salon is listed on Bing. Many people still use this search engine daily, especially if they use Microsoft Edge as their go-to browser. \nMake sure your salon is listed on Bing Places. The best part of this is if your Google Business listing is already set up and claimed, you can log into Bing Places with your Google account and import your listing.\n14. Mapquest is still kickin’\nMapquest is another listing site that is frequently used by travelers, and it’s a big one that sends awesome trust signals to Google. List your salon on Mapquest with their \nguide to add a basic business listing\n. \n15. YP.com\nYP.com, also known as YellowPages, brings in about 60 million visitors every month. While they were formerly a phone book, they have adapted to this digital world to provide its users with an expansive online directory. \nClaim your free business listing at \nYP.com\n. \n16. Foursquare\nFoursquare allows visitors to check into your salon and leave helpful tips for other people that come across your listing, like whether you have free wi-fi or not. Get listed on Foursquare to get in front of their 55 million monthly viewers and to get more feedback on your salon. \n17. CitySearch\nCitySearch is all about finding the best local services for its users. They make their platform and fun and interesting place by adding features like voting for your favorite businesses and awarding the best listings with badges to entice customers. \nAdd your salon to the \nCityGrid database\n to get listed on CitySearch. \n18. Better Business Bureau (BBB)\nMany people check out small businesses on Better Business Bureau to see if they have a good trust rating. It can be hard to trust things that we read on the internet, so BBB helps to provide some comfort as people search for new places to do business with. \nYou can use \nthis form\n to add your salon to the BBB directory. \n19. DexKnows\nDexKnows is what’s known as a listing aggregator. This means they pass your business information down to several smaller listing sites, providing you with even more free listings for your salon. \n20. Utilize your local chamber of commerce\nHave you talked to your local chamber of commerce yet? They are all about helping small businesses like you succeed. After all, it’s small businesses like yours that fuel the local economy. \nAsk to be listed on their local online directory and take advantage of the free marketing advice that they have to offer. \n21. Brownbook\nBrownbook.net is another listing site that is available to all types of businesses. The cool thing about them is that you can add so much more information to your listing than you can with most other online directories. Add videos, multiple photos, your salon’s history, news stories, and more. \n22. Instagram: a potential goldmine\nWhen you provide an aesthetic service like hair styling or nails, Instagram is a big must. As one of the most popular social media platforms among young adults, there is a lot of opportunity here. Many customers will likely check out your Instagram account to see how good you are at your trade. Show them!\n23. YouTube? Yes!\nYouTube provides another opportunity to show off your skills to potential customers. Not only that, but you can also provide valuable tips by creating tutorials and offering other words of advice through your videos. \n24. Manta\nManta is a general directory for all business types, but they also have a sweet feature that allows you to check the consistency in your listings across multiple sites. Remember that NAP tip we mentioned? They’ll check if your business name, address, and phone number are the same as your listing with them and let you know where it’s incorrect. \nPretty neat, right?\nWhat should you do next?\nOnce you have these first 24 business listings created and claimed for your salon, you have a really good start to your local SEO efforts. But there’s a lot more you can, and should, do to increase your online visibility and grow your business. \nCheck out \n15 free tips for better local search engine rankings\n for a deeper look into what you can do next. 

24 free listings sites your hair or nail salon should be on

In this article:\nHow to get set up with Google Customer Reviews for your small business\nWhy setting up Google Customer Reviews is worth your time\nHow to display Google Customer Reviews in your business’s search result\nFree tips for optimizing getting more reviews\nIt’s shocking, the number of people who rely on Google for their online needs.\nIn the amount of time it took you to read that first line, there were over \n9 million \nGoogle searches. Let the sheer magnitude of that sink in.\nIt’s absolutely critical for local small businesses to be taking full advantage Google’s services for local merchants. \nIn this article, we’re going to cover one of the most important (and free) Google tools that will have a direct positive impact on your sales and search rankings: Google Customer Reviews.\nWhat is Google Customer Reviews, and what happened to Google Trusted Store?\nGoogle Customer Reviews is a new program that replaced the former “Google Trusted Store” program. The change happened in April 2018 as a result of Google shifting a seller’s reputation and source of authority away from Google’s approval to a more transparent, customer-centric, buyer approval.\nThankfully, Google Customer Reviews is a leaner program than the Google Trusted Store program, taking over the protocol for displaying the prized \nSeller Ratings\n in ads and search results. \nSeller Ratings is the aggregate scoring buyers experience shopping with a seller, rated on a five-point scale of “stars.” It’s arguably the most important component to your business’s search listing because it features a prominent data point of social proof and strong visual. According to Google, ads with Seller Ratings receive a 17% increase in click through rates compared to ads without them.\n(Image)\n\nNote: Google Customer Reviews and your Seller Rating won’t show up until you collect 100 customer reviews (it used to be 30 when it was the Google Trusted Store program). \nWhy setting up Google Customer Reviews is worth your time\nBefore setting up Google Customer Reviews (and therefore displaying Seller Ratings), it’s worth mentioning why this is worth the time it takes to set up. \nOne study found that 94% of online purchases using Google’s Product Listing Ads (screenshot below) were products with an average rating of either four or five stars. The study when on to note that ads with five stars generated 126% more purchases than listings with four stars.\n(Image)\n\nIn Google search results, stars make all the difference between whether an online shopper becomes a customer or remains a mere passer-by. It builds customer trust immediately, proving the credibility of your business through multiple sources. Also, having Google’s brand badge associated with the name of your business tends to help, just a little *wink*.\nWithout further ado, let’s get into how to add the magical stars to your business’s search results. \nHow to display Google Customer Reviews in your business’s search result\nGoogle Customer Reviews resides inside Google Merchant Center, so you’ll want to sign into your account there. If you don’t have a Google Merchant Account, you can create one by going to \nmerchant.google.com\n.\nOnce inside your Merchant Center, follow these steps to opt into your Google Customer Reviews dashboard:\nLog in to your Merchant Center account\nEnsure your Merchant Center account is \nverified and claimed\nClick the 3-dot icon dropdown in the upper-right corner\nSelect Merchant Center programs from the dropdown menu options\nFrom the Merchant Center programs page, navigate to the Google Customer Reviews card\nClick Enable to sign up\n(Image)\n\nOnce inside, you should see your Google Merchant Center dashboard like this:\n(Image)\n\nNavigate down to the bottom of the menu on the left hand side where you should see “Customer Reviews.” If you don’t see Customer Reviews, it means you skipped the part above about opting in to Google Customer Reviews — you must do this first.\nSelect “Customer Reviews.” \nHere’s where it gets a little tricky. But this is crucial to make this work. It’s time to \nonboard your store and integrate with Google Customer Reviews\n. \nUnder “Program setup,” you’ll find the code you need to add into your store’s website. You need this to \nintegrate the survey opt-in module\n into your small business’s site. \nBefore you become overwhelmed, here’s the good news: this is very easy — just type into a Google search “google customer reviews [name of your online store software (e.g., shopify, bigcommerce, magento)]” and step-by-step setup instructions will come up.\nOnce you have this setup correctly, Google will automatically send any of your customers who have made a purchase on your site and \nhave opted in\n to the program a one-question survey that looks like this: \n(Image)\n\nYou can now view all the data collected and processed by these Google Customer Reviews surveys in the dashboard, divided into five key metrics: \nOpt-ins received\nSurveys offered\nSurvey responses received\nSeller rating\nProduct reviews\nOnce you reach the threshold of 100 reviews, you will become eligible for Seller Ratings to display in search results — this is the big win for your business!\nHere are some tips to speed up this process and reach that 100 Google customer reviews mark as fast as possible:\nTake a moment to review the \nFAQs for Google Customer Reviews\n to uplevel your knowledge about how the program works.\nAsk customers in person at your store.\nRequest for customers to write a review in your email correspondence. Consider adding a link to your email signature or in a PS. at the end of the email.\nLeverage social media direct messages. Don’t be afraid to make the ask — remember, you don’t get what you don’t ask for!\nRespond to all of your reviews. It will show customers that you care and demonstrate that you will read and respond to their review.\nFor more creative ideas for how to ask customers for Google Customer Reviews, read our blog post “\nHow to Get Google Reviews\n.”\nYou might also like: \nHow to respond to reviews\n.\nIf you’re still on the fence when it comes to setting up Google Customer Reviews on your small business’s website, remember this: once it’s set up, it’s done — you’ll be hands off while your online reputation management will be automated by today’s most powerful search engine. 

How to set up Google Customer Reviews for your small business

In this article:\nHow to claim your business listing on TripAdvisor\nHow to start a new TripAdvisor business listing\nHow you can improve results with reputation management software\nWord-of-mouth is still the top way people find local businesses, but in the past few years that conversation has moved online to sites like Google My Business, Yelp, Facebook, and TripAdvisor. This means that local businesses must stay laser-focused on their “online presence” on these review sites by keeping their information up-to-date, responding to reviews, and more. Plus, research shows that businesses that claim their listings on multiple review sites make 58% more money! The first crucial step is to claim your business listing on TripAdvisor and all other review sites.\nNot sure if your business is listed on TripAdvisor, Yelp, or Google My Business? You almost certainly do—even if you didn’t know it. Review websites automatically create a listing for your business when customers leave reviews, so it’s important for you to manage that listing to ensure your information is up-to-date and correct. Something as simple as \nresponding to your reviews\n can have a positive impact on revenue. And it all starts by claiming your listing.\nThis post will show you, in a few easy steps, how to claim a business on TripAdvisor, so let’s get started!\nHow to claim your business listing on TripAdvisor\nStep 1: Start a new TripAdvisor business account (or log into your current account)\n(Image)\n\nVisit \nTripAdvisor.com\n and Click the Join button in the top-right corner of the page.\nIf you choose to continue with either your existing Facebook or Google account, you will need to login with the email and password associated with the Facebook or Google account you choose.\nIf you choose to continue with another email address, please enter any existing email address you own and have access to (e.g.: @gmail.com, @yahoo.com, @businessname.com), create a password, then click Join.\nIf you already have a TripAdvisor account, simply enter it and log in as you normally would.\nNote: The email address you provide when creating your TripAdvisor account will NOT be visible to your customers. Please provide the best recovery email address in the event you forget your login password.\nStep 2: Search for your business listing on the TripAdvisor owners page\nOnce you’re logged into your TripAdvisor account, visit the business owner page at \nTripAdvisor.com/Owners\n to claim your listing.\n(Image)\n\nStart typing the name of your business in the search field provided. \nOnce your business listing appears in the dropdown list below, select it and click Claim Your Business.\nNote: If your business doesn’t appear in the search results, then you’ll need to add the listing yourself. Simply go to \nTripAdvisor.com/GetListedNew\n and follow the steps on the page.\nStep 3: Claim your TripAdvisor business listing\n(Image)\n\nEnter your name as you want it to appear when you reply to customer reviews. TripAdvisor will not display your full last name, just your first name and your last name initial. For example, John Smith with appear as John S.\nUpdate your business phone number if necessary. \nUpdate your business email if necessary.\nSelect your role in the business as you want it to appear when replying to customer reviews. For example, “John S. Owner replied”\nCheck the box to certify you are an authorized account user representing the business and to agree to the Terms of Use & Privacy Policy guidelines. Then click Continue.\nStep 4: Verify your identity\n(Image)\n\n(Image)\n\nTripAdvisor requires that you verify your identity to claim, manage and update information on your business listing. Most businesses chose to verify via phone, but make sure you (or an employee) are able to receive a call or text at your business line at the time you request this option. \n(Image)\n\nOnce you’ve submitted the code, you will have successfully claimed your TripAdvisor business listing! (If this method doesn’t work, you can also verify your identity by providing a credit card under your name).\nNow that you’ve claimed your listing, you can add photos of your business, respond to reviews, and more. Simply log in to your account to get started.\nStay on top of your online reputation \nAfter you’ve claimed your TripAdvisor business listing, check out our other guides:\n\nHow to claim your Google my Business listing\n\n\nHow to claim your business on Yelp\n\nClaiming your business on every review site is just the first of many important steps when it comes to managing your local business in today’s digital world. Reading and responding to reviews on all the review sites that are relevant to your business type is key, so be sure to keep up on that important task as well.

How to claim your business listing on TripAdvisor

In this article:\nWhy fake online reviews are so damaging to small businesses\nHow to remove a fake Google review\nHow to remove a fake Yelp review\nHow to use reputation management software to simplify the review management process \nFake\n \nreviews??\n Who would have thought that this would even be a problem for small, local businesses, contractors, solopreneurs, and freelancers? Many small business owners are surprised when they see the damage that can be caused by malicious or mistaken reviews posted about their businesses on review sites like Yelp, Google, Facebook, and TripAdvisor. Below, we’ll show you how to remove these fake reviews.\nWhether a fake review is posted by angry customer, a disgruntled current or former employee, or simply a random jerk who may just be doing it for fun, the sad reality of our increasingly online world is you have very little control over what people say about you or your business on the internet. A fake review of your business can be frustrating, and potentially harmful. \nWhy you need to take fake reviews seriously\nThe importance of a business’s online reputation is growing, even for small, local shops. 97% of consumers read \nonline\n reviews for \nlocal\n businesses, and nearly 9 out of 10 trust those reviews online reviews as much as personal recommendations from friends and family. So a business’s “star rating,” its online review score, has a real impact on revenue for local businesses. Even customers sitting in your parking lot or standing on the sidewalk outside your door will often check online reviews for “social proof” before deciding to purchase.\nIt’s bad enough when you try your best to help a difficult customer and they leave you a bad review anyway. (Click to read our in-depth article on \nhow to respond to negative reviews\n and remove other negative online content about your business. Also, research shows that negative online business reviews aren’t necessarily as harmful as you might think. Businesses with between 10 and 25% negative reviews make the most money!)\nBut it’s even worse when you get a bad review that is completely false, fake, or mistaken (such as someone leaving a review for your business when they obviously intended to leave it for a different business). The reasons for bad reviews don’t really matter to potential customers. The potential damage is the same.\nThe good news is, fake reviews are contrary to the user guidelines for all of the major review sites, and are one of the few types of reviews that can actually be removed.\nMake no mistake, we recommend you take all reviews seriously, treat all customers respectfully, and respond appropriately to all reviews. But a review is obviously false, you can request that the review site administrator remove it. Here’s how:\nHow to flag and remove fake Google reviews \nGoogle will remove reviews they determine have violated their terms of service as outlined in \nGoogle’s review policies\n, which includes: fake, false, or manipulative reviews, spam reviews (content posted multiple times from different accounts), conflicts of interest (reviewing your own business), impersonations (representing the views of someone other than yourself), misleading or inaccurate reviews (reviews or photos that clearly represent a different business or location), off-topic reviews (content not at all related to a customer’s experience patronizing the business in question), and restricted, illegal, derogatory, or explicit content (photos, content, or links to restricted, dangerous or illegal activities, including threatening or discriminatory language).\nIf you’re sure that a review is in violation of Google’s terms of service, you can flag the review so Google’s administrators can examine it for possible removal. You can do this from either your Google My Business account or from Google Maps.\nHow to flag a fake Google review from your Google My Business account\nSign in to \nGoogle My Business\nIf you have more than one listing, select the location you’d like to manage\nSelect \nReviews\n from the menu
\n(Image)\n\nFind the review you’d like to flag and click the three dots in the corner\n(Image)\n\nClick \nFlag as inappropriate (or “Report review”)\n(Image)\n\nFlag a fake Google review in Google Maps:\nSearch your business on Google Maps\nSelect the right location and scroll down to \nReview summary\nClick the \nReviews\n link under your rating
\n(Image)\n\nScroll to the fake review and click the 3 dots in the top right corner
\n(Image)\n\nClick \nFlag as inappropriate (or “Report review”)\n(Image)\n\nComplete the form that follows and click \nSubmit\nIt can take several days for Google to evaluate the report, so be patient. But you should receive a response from Google with information about their decision and the status of the flagged review.\nHow to flag and remove fake Yelp reviews\nFake reviews and other reviews that violate \nYelp’s content guidelines\n, like spam reviews, reviewing one’s own business, impersonations, inappropriate content, violations of people’s privacy, promotional content, defamatory or fraudulent reviews, and “not recommended” reviews may be flagged for review and removal by Yelp’s staff. Before reporting a Yelp review, read this helpful article from Yelp first: “\nWhen should I report a review?\n”\nIf you suspect a review is fake, you should report it to Yelp. Here’s how to flag and report a fake review (remember that reporting doesn’t guarantee that it will be taken down).\nLog in to your Yelp account (the “Report review” option won’t be available if you don’t log in).\nLocate the fake review you wish to report. \nIf you’re on a laptop/desktop, click the the “Report review” button that looks like a flag.\n(Image)\n\nMobile users:\n use the “Report review” function dropdown in the “three dots” menu.\n(Image)\n\nAfter you report the fake review, Yelp will evaluate it based on its content guidelines. This may take several days. Yelp will email you with their decision to remove or keep the review.  \nStay on top of your online reviews\nStaying on top of your legitimate reviews is hard enough—let alone dealing with fake reviews. But it’s very important to keep current on all your reviews and respond appropriately to all of the legitimate ones.\nObviously, this process can take a lot of time, but if you shedule a daily review check you can take care of your reviews in manageable chunks before they all pile up.

62 articles found in “Reviews”

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